These days customer expectations are higher than ever. Our customers want a transparent, accurate, and easy delivery experience that gets them their orders fast. As a growing brand, we recognized that we needed a partner with the technology and network to scale up as quickly as possible without any delays that could impact customer experience.
Our company has been honored to carry the Seller Fulfilled Prime (SFP) badge for Amazon. That 1- to 2-day package commitment is serious. With Ware2Go, my customers get 1- to 2-day shipping all the time, anywhere in the US – which makes me beat my competition.
ECR started with marketplace sales about a year ago and how quickly people want their items delivered was the first thing we learned. Someone may have a need for an item and if it’s not going to ship within 24 hours they’ll move on to someone else. You have to be positioned geographically and technologically to react to consumer’s needs, essentially on-demand.
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